Monday Memo Archives


2021

August 9th – What Leaders Can Learn About Retaliation From Andrew Cuomo’s Mistakes
August 2nd – Think You Have Trouble Hiring? Try Finding Someone to Work in Isolation for 24/7!
July 19th – Why Are Workers Quitting? New Reasons for the Labor Shortage
July 12th – Want to Be Happy About Returning to Work? Here’s How
June 28th – Do You Know How to Have Conversations That Convert? Here’s How
June 21st – Six Ways to Persuade Anyone!
June 14th – Language, Leading and Culture: What Do You Need to Know?
June 7th – A New Worry for Leaders!
May 17th – Three Ways to Coach Empathy and Why You Should
May 3rd – Three Ways to Banish the Blahs for You and Your Team
April 19 – Change Your Personality? Here’s How
April 12 – Hit the Covid Wall? Me Too! Here’s How to Cope
March 29 – Shootings: What Can You Do?
March 22 – What is Successful Harassment Training?
March 15 – Is Harassment a Popularity Contest? I Think Not!
March 8 – The Cuomo Tales: What Three Lessons Could You Learn?
March 1 – I’ll Be Watching You: Snitches In The Workplace
February 22 – Is Your Workplace Dysfunctional? What You Should Do
February 15 – Cancel Culture: Myth or Fact and Should You Care?
February 8 – Pay Attention to Me! How the Attention Economy Impacts Your Work
February 1 – How to Get Anyone to Talk and Tell You What You Want to Know
January 18 – What’s Your Plan
January 11 – Leadership Strength Versus Vulnerability? Which is Best?
January 4 – Do You Know the Hidden Issue Behind Your Workplace Conflicts?

2020

December 28 – TO REVIEW: You Do Know That This is Not Okay?
December 21 – Cutting Gossip and Cross Talk: What Should You Do?
December 14 – Do You Know the Coaching Tool for Success?
December 7 – What’s the Most Important Thing on Your “To Do” List?
November 23 – Stop! Why the Best Meeting May Be No Meeting
November 16 – Do You Know the One Sure Way to Change Behavior? The Power of Daily Questions
November 9 – We Thought It Was a Sprint, Now We Know It’s a Marathon: How Do You Help Your People Cope?
November 2 – Voting and Work: Do You Understand the Relationship?
October 26 – Assertive, Aggressive, or Leave Me Alone: Where Do You Fall on the Leadership Scale?
October 19 – What Can Leaders Learn From Covid?
October 12 – Would the Netflix System of Management Work for You?
October 5 – How to Handle Zoom and Road Ragers: Managing Anger at Work
September 28 –  Are You Listening to Me? How to Make Sure That Someone Does
September 21 – What Are the Costs, Losses, and Consequences of Poor Workplace Communication and What Should You Do?
September 14 – Do You Know How to Engage People Now?
September 7 – Politics in the Workplace? What Should You Do?
August 31 – Bias, Equity, Diversity and Inclusion: How to Pick the Best Consultants?
August 24 – Managing Remotely: The Latest Data
August 17 – Should You Test? The Dangers of Job Testing
August 10 – What’s Reasonable for a Leader to Expect Around Conflict?
August 3 – How to Lead Like John Lewis
July 27 – Think You Have Problems Motivating and Engaging Your Team? Surprising Ideas From a Manager of 100 Teenagers in an Amusement Park
July 14 – Why is Everyone So Angry? How to Respond to Bias Rage
July 6 – Do You Know One of the Best Ways to Build Up Employee Engagement and Loyalty Right Now?
June 29 – Are You Listening to Me? If Not, You’re Probably Limiting Your Advancement
June 22 – Want More Employee Engagement Now? Try Corporate Social Responsibility
June 15 – Bias, Police Shootings and What You Should Do
June 8 – New Rules for Employee Engagement: What Works Now
June 1 – Leadership Lessons You Can Learn From the Current Riots
May 25 – Employee Engagement Now: What Works
May 19 – Is Working From Home Working? A Mixed Bag
May 11 – Be Specific — Especially NOW!
May 4 – The #1 Tool to Avoid Joe Biden’s Embarrassing Fate
April 27 –  Tough Talk Now: Why You Can’t Wait to Have That Challenging Conversation
April 20 – Managing Fear For Yourself and Your Staff: The Hidden Reason We’re Afraid Right Now!
April 13 – Crisis Management: What Works? Tight Rules or Loose Rules?
April 6 – Leading Through Crisis: Four New Rules
March 30 – The Best Crisis Management Plan Right Now
March 23 – The Three Best Ways to Use Remote Tools to Lead Your People Now
March 16 – Three Questions You Should be Asking About the Coronavirus but Probably Are Not?
March 9 – Three Ways to Deal with Angry People!
March 2 – How Much Influence Do You Have? More Than You Think
February 24 – The Top Two Things Keeping Your CEO Up at Night and Why You Should Care
Feburary 10 – Three Ways to Manage Political Fights at Work!
January 27 – Three Steps to Resolve Conflict Quickly!
January 20 – Three Things You Should Do About Martin Luther King Day
January 13 – Does Your Intention Matter?
January 6 – Effective Communication or Harassment: What’s the Difference? Where’s the Line?

2019

December 30 – Who Do You Love? Friendship 101 for Leaders
December 23 – Think Someone on Your Staff is Lying? Think Again!
December 16 – Can’t Promote Your Best People? Here’s What to do Instead
December 9 – The #1 Reason Your People Erupt and What to do About It
December 2 – What’s the Best Way to Encourage Challenging Conversations? Look for Models
November 18 – Want to Be a More Effective Leader? Learn How to Listen
November 11 – Want to Avoid McDonald’s Fate? Here’s How
November 4 – Want to Make Sure Your Feedback is Heard? Here’s How
October 29 – Want Someone to Really Change? Don’t Scream
October 21 – Want to Be Happier at Work? Try to Experience Flow
October 7 – Do You Know How and Why to Stop Gossip in Your Workplace?
September 30 – Do We Really Need to Revisit the Past to Go Forward?
September 23 – What Do You Do to Not Lose Heart as a Leader?
September 16 – Do You Know Why Email is Evil and What You Should Do Instead?
September 9 – Leadership Communication: How Do You Rate?
September 3 – Are You Using Debate or Dialogue? Does it Matter?
August 26 – As a Leader, What’s Your Responsibility for Diversity and Inclusion? Do You Know Our History?
August 19 – Why is Building Consensus So Hard? What You Need to Know
August 12 – Do You Have Tunnel Vision as a Leader? How to Get Out
August 5 – When You Need to Talk, Do You Know What to Say?
July 29 – Want to Hire the Best? Ask THIS Question
July 22 – Should Leaders Call Someone a Racist?
July 15 – Are You Leading a Dysfunctional Team? Use Laughter to Create Engagement
July 8 – What’s Your Moonshot? Here’s What Leaders Can Learn From Apollo 11
July 1 – What’s Real Leadership?
June 24 – What Are the Four Top Things Your Staff Hates About You As a Boss
June 17 – What’s the One Thing That Successful Leaders Never Do?
June 10 – Could You Have Your Dream Job Now? It’s Easier Than You Might Think
May 28 – The Best Four Steps to Reduce Your Own Anger
May 20 – Lean Back? Are Most Male Managers Now Afraid to Mentor Women?
May 13 – Why Make Sure Your People Are Happy at Work?
May 6 – How Should Leaders View the Stewards’ Tough Call at the Kentucky Derby?
April 29 – Does Training Stir Up Old Issues or Prevent New Ones?
April 22 – Do You Know What the Mueller Report Has to do With You? What Are Investigations Supposed to Accomplish?
April 8 – Do You Know Why Micromanagement is Bad for You as Well as Your Staff?
April 1 – What’s the Best Way to Open a Retreat or Team Building? Use My “Highs” & “Lows” Exercise
March 25 – What is One Secret to Increased Productivity? More PIPS!
March 18 –  Leaders Should Never Do This One Thing
March 11 – Communicating During a Disaster: Don’t Make These Mistakes
March 4 – A Surefire Way to Get People to Get People to Listen
February 25 – What’s the #1 Tool to Make Sure Your Vision Becomes a Reality? Surprisingly, Checklists!
February 19 – Want to Change Someone Else’s Behavior at Work? Here’s What to Do
February 4 –  Want to Avoid Helicopter Crashes and Other Disasters? Be Confrontable!
January 28 – How Can You Increase Profit and Creativity? Increase the Diversity on Your Teams
January 21 –Want to Improve the Bottom Line and Create Better Leaders? Try Civility
January 14 – Want to Become a Better Leader in 2019? Follow Alan Alda’s Communication Tips
January 7 – Want to Resolve a Conflict Fast? Here’s How to Settle a Dispute Like Herb Kelleher

2018

December 31 – Do You Know What Hiring Technique Really Works?
December 17 – Do You Know Why You Should Hire Optimists? What the Research Shows
December 10 –  What’s the Surprising and Most Effective Way to Resolve Conflict at Work?
December 3 – Do You Know When You Should NOT Speak Up? Your Advancement Could Depend Upon It
November 26- What’s the One Newsletter You Should Read Every Month (Besides Mine)?
November 19 – Do You Know the Second Most Important Skill for Leading Difficult People?
November 12 – What’s the Secret to Leading Difficult People Without Losing Your Mind? One Key Skill.
November 5 – Want to Know What You Probably Don’t Understand About the Recent Google Walk-out?
October 29 – Do You Know How to Make Sure Your Leaders Avoid Megyn Kelly’s Fate?
October 22- Do You Know Why Condescending and Demeaning Behavior Continues and What You Should Do?October 15 – Do You Know the Most Important Quality for a Leader?
October 8 – Do You Know How to Fail Here So You Don’t Fail There?
September 24 –  Stop Escalating Conflict With This Quick Step
September 17 – Still Doing Video Training on Harassment? Might as Well Skip That Expense
September 10 – How Can You Avoid the Worthless Vision, Values and Mission Trap?
September 3 – Want to Run a Tight, High Functioning Ship? Consider the Mueller Method
August 27 –  Do You Know How and Why to do Team Building After an Investigation?
August 20 – How and Why Should You Promote Civility in the Workplace?
August 13 – How is Your Commitment to Continuing Education on Diversity and Inclusion: Will You See Blakkklansman?
August 7 – Do You Know How to Change Someone’s Mind?
July 30 – How Do You Referee Free Speech Fights at Work?
July 23 – Do You Know the Four Most Important Words to Retain Your Best People?
July 16 – What Are the Two Things You Need to Make 360 Feedback Successful?
July 9 – Do You Know the Number One Tool to Deal With a Problem Employee?
July 2 – Time With a Leader is a Perk: How Are You Handing Yours Out?
June 25 – Could You be at Risk Like Intel’s CEO? Consensual Dating at Work
June 18 – Do You Know What Conflict Style You Are? Knowing the Answer Can Make or Break Your Creativity, Productivity and Innovation
June 11 – Can You Hug Someone at Work? Disney Exec Resigns Over Hugs!
June 4 – Want to Bullet Proof Decision Making? Here’s How
May 28 – Want to Have a 100% Glassdoor Rating? Here’s How
May 21 – What to do When You’re Feeling Excluded at Work
May 14 – How to Manage a Micromanager: What NOT to Do
May 7 – How to Make Values Real: Not Just a Plaque on the Wall
April 30 – The Hidden Reason Why Claims Keep Piling Up: What You Should Know
April 24 – What You Can Learn From Chickens About How to Select the Best People
April 16 – Attracting and Keeping the Best Employees: What Really Works
April 9 – Why You Need One-on-One Sensitivity Training AND Performance Management Training
April 2 – What is Condescending or Demeaning Behavior and Why You Should Care
March 26 – Effective Online Training in Response to #metoo: Here’s What You Need to Know
March 19 – Coaching the Uncoachable: When to Fold
March 12 – We Need to Talk! Stop Posting and Start Communicating
March 5 – Motivating Older Workers: Don’t Miss Out
February 26 – Documentation Hassles and How to End Them
February 12 – Difficult Conversations: How NOT to Get Them on Your Side
February 5 – Managing UP! What To Do Now
January 29 – Why #MeToo Won’t Die and What to Do
January 22 – Managing Former Peers: The Do’s and Don’ts
January 15 – Want to Stop Racism? Start With Yourself
January 8 – This Year, Resolve to Use Feedforward Not Feedback
January 1 – How to Keep the Ones You Love: The Number One Retention Strategy

2017

December 25 – New Year’s Resolution? Take the Hassle Out of Performance Reviews!
December 18 – What Does#MeToo Mean For You as a Leader
December 11- Can You Take a Joke? Rules for Humor in the Workplace
December 4 – What Do People Mean When They Say “I Agree”?
November 27 – Leaders and Reality Testing: Do Your Leaders See Themselves as They Really Are?
November 20 – Curing Condescension: Why Leaders Should Never Ask Why!
November 13 – Harassment Prevention: Is it the Individual or the Culture? Does One-on-One Sensitivity Training Work?
November 6 – Harvey Weinstein, Kevin Spacey and Why Victims Don’t Confront
October 30 – What Are the Two Most Important Skills Leaders Need to Resolve Conflict?
October 23 – Why People Don’t Talk to Each Other Directly and How You Can Turn This Around
October 16 – What Leaders Should Learn From the Harvey Weinstein Scandal
October 9 – Want to Avoid Dove’s PR Diversity Disaster? Here How
October 2 – How Can You Prevent a Las Vegas Disaster in Your Workplace? Take These Steps
September 25 – Are You Asking the Right Question? Problem Solving as Problem Reframing
September 18 – How Emotional Intelligence Assessments Can Help Leaders Change
September 11 – One-on-One Sensitivity Training: What to do When a Leader Doesn’t Behave Well
September 5 – Why Do You Get So Many Emails? What You Should Do Today!
August 28 – How To Make Sure That Your Staff Hears Your Feedback
August 21 – Micromanagement or Leadership? What Do You Choose?
August 14 – Are You Making Google’s Mistakes? How to Avoid Their Current Diversity Dust-up
August 7 – How to Make Executive Coaching Work for You
July 31 – Leading to Avoid Confirmation Bias
July 24 – Receiving Feedback: What Leaders Should Make Sure Their Team Understands
July 17 – Avoiding Retaliation Claims: What NOT to Do
July 10 – What is a Complaint? What Leaders Should Know
July 3 – Improving Employee Performance: What Works? The Carrot or the Stick?
June 26 – How to Tackle a Tough Conversation by Breaking it Down
June 19 – Are You a Leader or a Manager? Some Surprising Answers
June 12 – Want to Inspire Others as a Leader? Just Smile!
June 5 – Who Motivates Employees Best? The Warm Leader or the Cold One?
May 29 – Do You Treat People Consistently or Equally?
May 22 – Everybody Lies, So What Should a Leader Do?
May 15 – What Do You Need to Know About Your Employee’s Private Lives? Less Than You Think
May 8 – Want to be the CEO or Just Coach One? Here’s What You Need to Know
April 24 – What You Can Learn From Fox’s $85 Million Dollar Lesson
April 17 – Want People to Understand You? Here’s How
April 10 – What Makes a Leader Coachable? Six Rules to Consider
April 3 – What is it Costing You to Delay? More Than You Think
March 27 – Diversity and Inclusion: What Really Works?
March 20 – Want to Change Your Employees’ Minds? Forget Facts!
March 13 – How to Recognize the Good Guys and the Bad Guys in Your Workplace and in Homeland
March 6 – Firing a Bad Fit: How to do it Right
February 27 – How to Give Your Team Feedback That Works
February 13 – Is That a Racist Remark? What You Need to Know as a Leader
February 6 – Does Your Team Bring You Problems or Solutions?
January 30 – Cooking and Eating: Team Building That Really Works!
January 23 – How Style Differences Are Holding You Back as a Leader
January 16 – What Does Martin Luther King Have to do With You as a Leader?
January 9 – Mental Health Issues in the Workplace: Common Mistakes
January 2 – How You and Those You Lead Can Have a Happy New Year!

2016

December 26 – Is it True That People Can’t Change? What Not to Say
December 19 – Decisions! Decisions! How Objective Are You Really?
December 12 – Why Even Megyn Kelly Didn’t Report Sexual Harassment
December 5 – Doctor Suspended for Comparing Michelle Obama to a Monkey: You Do Know This is Not OK, Don’t You?
November 28 – Navigating Office Politics Like a Pro
November 21 – While Eating Turkey This Week, Practice Listening
November 14 – Managing Millennials: Boon or Bane?
November 7 – Performance Reviews: Don’t Throw Out the Proverbial Baby
October 31 – Emails, Transparency and You: How Much Should You Share?
October 17 – What You Need to Know About Implicit Bias in Your Workplace
October 10 – The Trump Tape: What Should Billy Bush Have Done?
October 3 – Are You and Your Staff Leading with Your Strengths or Being Drained by Your Abilities?
September 26 – Fifty Ways to Leave Your Lover or 7 Ways to Quit Your Job
September 19 – Good Bosses Are Rare: How to Play the Hand You’re Dealt
September 12 – The Learning Pyramid: What Kind of Education Do Your People REALLY Need?
September 6 – Think Effective Harassment Training is Too Expensive? Ask Fox About Spending $60 Million
August 29 – Your Mother Was Right: It’s Not What You Say, It’s How You Say It!
August 22 – Why Do You Care About Performance Reviews Anyway?
August 15 – New EEOC Report on Sexual Harassment Training: Surprising Recommendations
August 8 – Watch Out! Your Boss, a Judge, or the Russians Might Be Reading Your Emails!
July 25 – Hands Off During a Sexual Harassment Investigation! Roger Ailes Exit
July 18 – How to Communicate Since Employees Are as Difficult to Communicate with as Rats
July 4 – Want to Create Diversity and Inclusion Programs That Work? Here’s How
June 20 – How Can We Talk About Religion at Work? What’s the New Normal?
June 13 – Think You Should Just Be Yourself as a Leader? Not So Fast!
June 6 – Dream Jobs or Drudgery: Which Do You Choose?
May 31 – Let’s Talk About Sex, Shall We?
May 23 – Workplace Gossip: Should You or Shouldn’t You? A Surprising NEW Study May Have Some Answers
May 16 – Seeking to Avoid the Cost of Workplace Training? How Much Money Would You Like to Burn?
May 9 – Why Your Employees’ Lives Are Just as Messy as the Good Wife’s and What You Should Do About It
May 2 – One More Reason Why Eating Greek Yogurt is Good For You!
April 25 – What Do Strippers and Uber Drivers Have in Common?
April 18 – Promoting Supervisors Without Training? Not So Fast!
April 11 – Increasing Performance of Your Team: What Really Works?
March 28 – How to Make Sure That Compliance is NOT a Four Letter Word
March 21 – What Is Your Responsibility for Avoiding Religious Discrimination at Work: Somali Refugees Walk Out at Cargill
March 14 – What Does the $55 Million Jury Verdict in the Erin Andrews Case Mean for You?
March 7 – Speech in the Workplace, Presidential Campaigns and What You Should Do
February 29 – What Executives and Managers Need to Learn from Chris Rock and Melissa Harris-Perry
February 22 – Axe Commercial Rocks Diversity and Inclusion!
February 15 – What to do When Someone You Work With Drives You Crazy?
February 8 – What Panthers’ Coach Ron Rivera Shows Us About Leadership
February 1 – A Promise is a Promise — or is it?
January 25 – Peyton Manning, Age Discrimination and Who Are You Counting Out on Your Team?
January 18 – How Much Training is Sufficient After a Harassment Complaint?
January 11 – Talking About Politics at Work: Should You Rein in Your Team?
January 4 – Employee Happiness at Work: Do You Care?

2015

December 28 – Star Wars, Diversity and What Should You Do About It?
December 21 – Can You Say “Merry Christmas?”
December 14 – How to Change That Clueless Person on Your Holiday Gift List!
December 7 – Important News About Confidentiality in Workplace Investigations
November 30 – Frank Gifford, Colorado Springs Planned Parenthood and Your Responsibility for Workplace Safety
November 23 – How to Motivate Employees With Gratitude
November 16 – How to be a Heroic Leader Like Missouri Coach Gary Pinkel
November 9 – How to Avoid Losing Your Job Like Tim Wolfe
November 2 – Women Marines in Combat: What is the Lesson for Your Workplace?
October 26 – Will People Follow You Because You’re Warm or Because You’re Strong?
October 19 – Upping Your Game — What’s Your Strategy? 60 Minutes
October 12 – What Managers and Supervisors Should Take Away From the Bill Cosby Allegations
October 5 – What Do Your People REALLY Need to Know?
September 28 – Leadership Lessons from the Volkswagen Debacle
September 21 – What We Can Learn About Employee Engagement From Indonesia
September 8 – Email? Use Snapchat Instead!
August 31 – Why Should Executives and Managers Care About the New Women Army Rangers?
August 24 – The Amazonian Dilemma: Is Turnover a Good Thing?
August 17 – Improving Your Ability to Manage Differences
August 10 – When Executives Won’t Face Facts
August 3 – Measuring and Tracking: Recruiting and Retention Success
July 27 – Sometimes You Just Need to Give Up On An Employee — and Get On With It
July 20 – How to Read Your Boss’s Mind
July 13 – Managing Crises: What You Can Learn From the New York Stock Exchange Shut Down
July 6 – How to Get People to Change
June 29 – Why Don’t Managers Give People Feedback?
June 22 – Charleston and What You Can Do in the Workplace
June 15 – Can Your Boss Require Genetic Testing?
June 8 – Supreme Knockout for Ambercrombie
June 1 – Don’t Worry About Who is Offended!
May 25 – VA Whistle-blowing and What That Means for You
May 18 – What Are You Celebrating?
May 11 – Tom Brady and the “More Likely Than Not” Standard
May 4 – Bryan Williams’ Investigation and How To Do Investigations Right
April 27 – No Excuses: “Shop Talk”
April 20 – Can You Have a Private Life?
April 13 – Pao Discrimination Case: Right Issue; Wrong Case
April 6 – Rolling Stone Gathers Mistakes and Lessons for Your Investigations
March 30 – Apologies
March 23 – Components for Curbing Complaints
March 16 – Are You Managing a Jerk?